Alwrity technical documentation
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docs-site/docs/user-journeys/content-creators/troubleshooting.md
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# Troubleshooting Guide
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## 🎯 Overview
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This troubleshooting guide covers common issues you might encounter while using ALwrity and provides step-by-step solutions to get you back on track quickly.
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## 🚨 Common Issues and Solutions
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### Setup and Installation Issues
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#### Issue: "Python not found" or "Node.js not found"
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**Symptoms**: Error messages about missing Python or Node.js when trying to start ALwrity
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**Solutions**:
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1. **Check Installation**:
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```bash
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python --version # Should show Python 3.8+
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node --version # Should show Node.js 18+
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```
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2. **Install Missing Components**:
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- **Python**: Download from [python.org](https://python.org)
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- **Node.js**: Download from [nodejs.org](https://nodejs.org)
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3. **Restart Terminal**: Close and reopen your terminal after installation
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#### Issue: "API key not configured" errors
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**Symptoms**: Content generation fails with authentication errors
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**Solutions**:
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1. **Check Environment Variables**:
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```bash
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# In backend directory
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cat .env | grep API_KEY
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```
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2. **Set Up API Keys**:
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- Copy `env_template.txt` to `.env`
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- Add your API keys for Gemini, OpenAI, or other services
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- Restart the backend server
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3. **Verify API Keys**:
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- Test keys with simple requests
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- Check API quotas and billing
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#### Issue: "Port already in use" errors
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**Symptoms**: Backend or frontend won't start due to port conflicts
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**Solutions**:
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1. **Find Process Using Port**:
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```bash
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# For port 8000 (backend)
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netstat -ano | findstr :8000
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# For port 3000 (frontend)
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netstat -ano | findstr :3000
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```
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2. **Kill Conflicting Process**:
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```bash
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taskkill /PID <process_id> /F
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```
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3. **Use Different Ports**:
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- Change ports in configuration files
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- Update frontend API endpoints if needed
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### Content Generation Issues
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#### Issue: "No content generated" or empty responses
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**Symptoms**: Content generation returns empty or minimal content
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**Solutions**:
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1. **Check Input Quality**:
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- Provide more detailed prompts
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- Include specific requirements and context
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- Use clear, descriptive language
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2. **Verify API Configuration**:
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- Check API key validity
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- Monitor API quota usage
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- Test with simple prompts first
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3. **Try Different Approaches**:
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- Use shorter, more focused prompts
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- Break complex requests into smaller parts
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- Try different content types (blog vs. social media)
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#### Issue: "Content quality is poor" or irrelevant
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**Symptoms**: Generated content doesn't match your requirements or is low quality
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**Solutions**:
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1. **Improve Prompt Quality**:
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- Be more specific about tone and style
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- Include examples of desired content
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- Specify target audience and goals
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2. **Use Persona System**:
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- Create or update your persona settings
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- Ensure persona reflects your brand voice
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- Test with different persona configurations
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3. **Adjust Content Settings**:
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- Modify content length requirements
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- Change content type or format
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- Enable research integration for better accuracy
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#### Issue: "Research integration not working"
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**Symptoms**: Content lacks research-backed information or sources
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**Solutions**:
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1. **Enable Research Mode**:
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- Toggle "Research Integration" in content settings
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- Ensure research services are configured
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- Check API keys for search services
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2. **Improve Research Queries**:
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- Use more specific search terms
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- Include industry or topic context
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- Try different keyword combinations
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3. **Verify Research Services**:
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- Check search engine API configurations
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- Monitor research service quotas
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- Test research functionality separately
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### Performance and Speed Issues
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#### Issue: "Content generation is slow"
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**Symptoms**: Long delays when generating content
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**Solutions**:
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1. **Check System Resources**:
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- Monitor CPU and memory usage
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- Close unnecessary applications
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- Ensure stable internet connection
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2. **Optimize Content Requests**:
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- Reduce content length requirements
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- Use simpler prompts
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- Disable unnecessary features
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3. **Check API Response Times**:
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- Monitor API service status
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- Try different AI service providers
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- Use faster content types (shorter posts vs. long articles)
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#### Issue: "App crashes or freezes"
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**Symptoms**: ALwrity becomes unresponsive or crashes
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**Solutions**:
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1. **Check System Resources**:
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- Monitor memory usage
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- Close other applications
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- Restart the application
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2. **Clear Cache and Data**:
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```bash
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# Clear browser cache
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Ctrl + Shift + Delete
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# Clear application cache
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rm -rf node_modules/.cache
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```
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3. **Restart Services**:
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```bash
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# Stop all services
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Ctrl + C
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# Restart backend
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cd backend && python app.py
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# Restart frontend
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cd frontend && npm start
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```
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### Database and Data Issues
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#### Issue: "Database connection failed"
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**Symptoms**: Error messages about database connectivity
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**Solutions**:
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1. **Check Database File**:
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- Ensure database files exist in backend directory
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- Check file permissions
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- Verify database isn't corrupted
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2. **Reset Database**:
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```bash
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# Backup existing data
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cp alwrity.db alwrity.db.backup
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# Remove and recreate database
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rm alwrity.db
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python -c "from models.database import init_db; init_db()"
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```
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3. **Check Database Dependencies**:
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- Ensure SQLite is properly installed
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- Update database models if needed
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- Run database migrations
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#### Issue: "Data not saving" or "Settings not persisting"
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**Symptoms**: Changes don't save between sessions
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**Solutions**:
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1. **Check File Permissions**:
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- Ensure write permissions on data directories
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- Check disk space availability
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- Verify file system integrity
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2. **Clear Application Cache**:
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- Clear browser local storage
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- Reset application settings
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- Restart all services
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3. **Check Database Integrity**:
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- Verify database file isn't corrupted
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- Check for database locking issues
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- Run database integrity checks
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### SEO and Analytics Issues
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#### Issue: "Google Search Console not connecting"
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**Symptoms**: Can't authenticate or import GSC data
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**Solutions**:
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1. **Check Authentication**:
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- Verify Google account permissions
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- Re-authenticate GSC connection
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- Check API quotas and limits
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2. **Verify Website Ownership**:
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- Ensure GSC property is verified
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- Check domain/property configuration
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- Verify website is properly indexed
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3. **Test Connection**:
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- Try manual data import
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- Check API endpoint accessibility
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- Monitor for error messages
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#### Issue: "SEO data not updating"
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**Symptoms**: SEO dashboard shows outdated information
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**Solutions**:
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1. **Force Data Refresh**:
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- Click "Refresh Data" in SEO dashboard
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- Check data update intervals
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- Verify API connection status
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2. **Check Data Sources**:
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- Ensure GSC connection is active
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- Verify website tracking is working
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- Check for data processing delays
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3. **Monitor API Limits**:
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- Check GSC API quota usage
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- Implement data caching if needed
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- Optimize data request frequency
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### Browser and Frontend Issues
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#### Issue: "Page not loading" or "White screen"
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**Symptoms**: Frontend doesn't load or shows blank page
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**Solutions**:
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1. **Check Browser Console**:
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- Open Developer Tools (F12)
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- Look for JavaScript errors
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- Check network request failures
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2. **Clear Browser Data**:
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- Clear cache and cookies
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- Disable browser extensions
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- Try incognito/private mode
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3. **Check Frontend Build**:
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```bash
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cd frontend
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npm install
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npm run build
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npm start
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```
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#### Issue: "Features not working" in browser
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**Symptoms**: Buttons don't respond or features are disabled
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**Solutions**:
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1. **Check JavaScript Errors**:
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- Open Developer Tools console
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- Look for error messages
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- Check for missing dependencies
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2. **Verify API Connection**:
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- Check if backend is running
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- Test API endpoints directly
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- Verify CORS configuration
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3. **Update Dependencies**:
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```bash
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cd frontend
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npm update
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npm install
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```
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## 🔧 Advanced Troubleshooting
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### Log Analysis
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#### Backend Logs
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```bash
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# Check backend logs
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tail -f backend/logs/alwrity.log
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# Check specific error types
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grep -i error backend/logs/alwrity.log
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grep -i exception backend/logs/alwrity.log
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```
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#### Frontend Logs
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```bash
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# Check browser console
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# Open Developer Tools (F12) and check Console tab
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# Check network requests
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# Open Developer Tools > Network tab
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```
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### System Diagnostics
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#### Check System Resources
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```bash
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# Check memory usage
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free -h # Linux/Mac
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wmic OS get TotalVisibleMemorySize,FreePhysicalMemory /format:table # Windows
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# Check disk space
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df -h # Linux/Mac
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dir C:\ # Windows
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```
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#### Network Diagnostics
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```bash
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# Test internet connectivity
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ping google.com
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# Check DNS resolution
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nslookup google.com
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# Test API endpoints
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curl -I https://api.example.com/health
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```
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### Configuration Verification
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#### Environment Variables
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```bash
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# Check all environment variables
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env | grep ALWRITY
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# Verify specific configurations
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echo $API_KEY
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echo $DATABASE_URL
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```
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#### Service Status
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```bash
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# Check if services are running
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ps aux | grep python # Backend
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ps aux | grep node # Frontend
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# Check port usage
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netstat -tulpn | grep :8000 # Backend port
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netstat -tulpn | grep :3000 # Frontend port
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```
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## 🆘 Getting Additional Help
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### Self-Help Resources
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1. **Documentation**: Check the main documentation for detailed guides
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2. **GitHub Issues**: Search existing issues for similar problems
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3. **Community Forums**: Ask questions in the community discussions
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4. **Video Tutorials**: Watch step-by-step setup and usage guides
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### Reporting Issues
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When reporting issues, please include:
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1. **Error Messages**: Exact error text and screenshots
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2. **Steps to Reproduce**: Detailed steps that led to the issue
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3. **System Information**: OS, browser, Python/Node versions
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4. **Log Files**: Relevant log entries and error traces
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5. **Expected vs. Actual Behavior**: What you expected vs. what happened
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### Contact Support
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- **GitHub Issues**: Create detailed issue reports
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- **Community Discord**: Join for real-time help
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- **Email Support**: For urgent or complex issues
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- **Documentation**: Check for updates and new guides
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## 📋 Prevention Tips
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### Regular Maintenance
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1. **Keep Software Updated**: Regularly update Python, Node.js, and dependencies
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2. **Monitor System Resources**: Ensure adequate memory and disk space
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3. **Backup Data**: Regularly backup your database and configuration files
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4. **Check Logs**: Periodically review logs for potential issues
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### Best Practices
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1. **Use Stable Internet**: Ensure reliable internet connection for API calls
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2. **Monitor API Quotas**: Keep track of API usage and limits
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3. **Test Changes**: Test new features in development before production
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4. **Document Configuration**: Keep notes of your setup and customizations
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---
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*Still having issues? Check our [GitHub Issues](https://github.com/AJaySi/ALwrity/issues) or join our [Community Discussions](https://github.com/AJaySi/ALwrity/discussions) for additional support!*
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