diff --git a/app/javascript/dashboard/i18n/locale/en/whatsappTemplateMgmt.json b/app/javascript/dashboard/i18n/locale/en/whatsappTemplateMgmt.json
index 02831d968..e5f58b3d4 100644
--- a/app/javascript/dashboard/i18n/locale/en/whatsappTemplateMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/en/whatsappTemplateMgmt.json
@@ -4,7 +4,10 @@
     "DESCRIPTION": "View the message templates synced from your WhatsApp inboxes. To create or edit a template, manage it with your provider.",
     "COUNT": "{n} template | {n} templates",
     "KNOW_MORE": "Know more",
-    "NEW_TEMPLATE": "New template",
+    "SYNC_TEMPLATES": "Sync templates",
+    "SYNC_SUCCESS": "Template sync started for all WhatsApp inboxes. Updates may take a couple of minutes.",
+    "PARTIAL_SYNC_ERROR": "Template sync started for some WhatsApp inboxes, but others could not be synced.",
+    "SYNC_ERROR": "Unable to start template sync. Please try again.",
     "SEARCH_PLACEHOLDER": "Search by content or name...",
     "MANAGE_IN_META": "Manage in Meta",
     "MANAGE_IN_TWILIO": "Manage in Twilio",
@@ -15,9 +18,13 @@
     "PARTIAL_FETCH_ERROR": "Some WhatsApp templates could not be loaded. Please try again.",
     "LAST_SYNC_ATTEMPT": "Last sync attempt on {date}",
     "MORE_INBOXES": "+{n}",
+    "STATUSES": {
+      "UNSUBMITTED": "Not submitted for WhatsApp approval"
+    },
     "FILTERS": {
       "ALL_INBOXES": "All inboxes",
-      "ALL_LANGUAGES": "All languages"
+      "ALL_LANGUAGES": "All languages",
+      "ALL_TYPES": "All types"
     },
     "TYPES": {
       "TEXT": "Text",
@@ -40,8 +47,7 @@
       "TYPE": "Content type",
       "CATEGORY": "Category",
       "LANGUAGE": "Language",
-      "INBOXES": "Inboxes",
-      "LAST_SYNC_ATTEMPT": "Last sync attempt"
+      "INBOXES": "Inboxes"
     }
   }
 }
diff --git a/app/javascript/dashboard/routes/dashboard/settings/templates/Index.vue b/app/javascript/dashboard/routes/dashboard/settings/templates/Index.vue
index fcc033ae3..4cfebd43a 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/templates/Index.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/templates/Index.vue
@@ -16,7 +16,12 @@ import BaseSettingsHeader from '../components/BaseSettingsHeader.vue';
 import SettingsLayout from '../SettingsLayout.vue';
 import TemplateCard from './TemplateCard.vue';
 import TemplatePreviewDrawer from './TemplatePreviewDrawer.vue';
-import { formatTemplateLanguage, groupTemplates } from './templateUtils';
+import {
+  formatTemplateDate,
+  formatTemplateLanguage,
+  groupTemplates,
+  templateTypeKey,
+} from './templateUtils';
 
 const FUZZY_SEARCH_KEYS = [
   { name: 'name', weight: 4 },
@@ -27,10 +32,6 @@ const FUZZY_SEARCH_KEYS = [
   'searchableContent',
 ];
 
-const META_TEMPLATE_MANAGER_URL =
-  'https://business.facebook.com/latest/whatsapp_manager/message_templates';
-const TWILIO_TEMPLATE_MANAGER_URL =
-  'https://console.twilio.com/us1/develop/sms/content-editor';
 const TEMPLATE_LEARN_MORE_URL =
   'https://www.chatwoot.com/hc/user-guide/articles/1754940076-whatsapp-templates';
 
@@ -42,10 +43,13 @@ const templates = ref([]);
 const searchQuery = ref('');
 const selectedInboxId = ref('all');
 const selectedLanguage = ref('all');
+const selectedType = ref('all');
 const selectedTemplate = ref(null);
 const openFilterMenu = ref(null);
 const previewPanelRef = ref(null);
 const templateRecordsByInboxId = new Map();
+const lastSyncAttemptsByInboxId = ref({});
+const isSyncing = ref(false);
 const {
   run: runTemplateRequest,
   abort: abortTemplateRequest,
@@ -54,6 +58,27 @@ const {
 
 const hasTemplates = computed(() => templates.value.length > 0);
 
+const lastSyncAttemptAt = computed(() => {
+  const timestamps = Object.values(lastSyncAttemptsByInboxId.value)
+    .filter(Boolean)
+    .map(value => new Date(value).getTime())
+    .filter(Number.isFinite);
+
+  return timestamps.length ? new Date(Math.max(...timestamps)) : null;
+});
+
+const typeLabels = computed(() => ({
+  TEXT: t('WHATSAPP_TEMPLATE_MGMT.TYPES.TEXT'),
+  IMAGE: t('WHATSAPP_TEMPLATE_MGMT.TYPES.IMAGE'),
+  VIDEO: t('WHATSAPP_TEMPLATE_MGMT.TYPES.VIDEO'),
+  DOCUMENT: t('WHATSAPP_TEMPLATE_MGMT.TYPES.DOCUMENT'),
+  MEDIA: t('WHATSAPP_TEMPLATE_MGMT.TYPES.MEDIA'),
+  QUICK_REPLY: t('WHATSAPP_TEMPLATE_MGMT.TYPES.QUICK_REPLY'),
+  CALL_TO_ACTION: t('WHATSAPP_TEMPLATE_MGMT.TYPES.CALL_TO_ACTION'),
+  CATALOG: t('WHATSAPP_TEMPLATE_MGMT.TYPES.CATALOG'),
+  COPY_CODE: t('WHATSAPP_TEMPLATE_MGMT.TYPES.COPY_CODE'),
+}));
+
 const whatsappInboxes = computed(() =>
   inboxes.value.filter(
     inbox =>
@@ -63,54 +88,6 @@ const whatsappInboxes = computed(() =>
   )
 );
 
-const canManageInMeta = computed(() =>
-  whatsappInboxes.value.some(inbox => inbox.provider === 'whatsapp_cloud')
-);
-
-const hasTwilioInboxes = computed(() =>
-  whatsappInboxes.value.some(inbox => inbox.channel_type === INBOX_TYPES.TWILIO)
-);
-
-const hasUnsupportedWhatsappInboxes = computed(() =>
-  whatsappInboxes.value.some(
-    inbox =>
-      inbox.channel_type === INBOX_TYPES.WHATSAPP &&
-      inbox.provider !== 'whatsapp_cloud'
-  )
-);
-
-const selectedInbox = computed(() =>
-  whatsappInboxes.value.find(
-    inbox => String(inbox.id) === selectedInboxId.value
-  )
-);
-
-const newTemplateUrl = computed(() => {
-  if (selectedInbox.value) {
-    if (selectedInbox.value.channel_type === INBOX_TYPES.TWILIO) {
-      return TWILIO_TEMPLATE_MANAGER_URL;
-    }
-
-    return selectedInbox.value.provider === 'whatsapp_cloud'
-      ? META_TEMPLATE_MANAGER_URL
-      : null;
-  }
-
-  if (
-    canManageInMeta.value &&
-    !hasTwilioInboxes.value &&
-    !hasUnsupportedWhatsappInboxes.value
-  ) {
-    return META_TEMPLATE_MANAGER_URL;
-  }
-
-  return hasTwilioInboxes.value &&
-    !canManageInMeta.value &&
-    !hasUnsupportedWhatsappInboxes.value
-    ? TWILIO_TEMPLATE_MANAGER_URL
-    : null;
-});
-
 const inboxOptions = computed(() => [
   {
     value: 'all',
@@ -136,6 +113,19 @@ const languageOptions = computed(() => [
     })),
 ]);
 
+const typeOptions = computed(() => [
+  {
+    value: 'all',
+    label: t('WHATSAPP_TEMPLATE_MGMT.FILTERS.ALL_TYPES'),
+  },
+  ...[...new Set(templates.value.map(templateTypeKey))]
+    .map(type => ({
+      value: type,
+      label: typeLabels.value[type],
+    }))
+    .sort((first, second) => first.label.localeCompare(second.label)),
+]);
+
 const filterMenus = computed(() =>
   [
     {
@@ -150,6 +140,12 @@ const filterMenus = computed(() =>
       options: languageOptions.value,
       active: selectedLanguage.value,
     },
+    {
+      key: 'type',
+      icon: 'i-lucide-layout-template',
+      options: typeOptions.value,
+      active: selectedType.value,
+    },
   ].map(menu => {
     const items = menu.options.map(option => ({
       ...option,
@@ -181,7 +177,8 @@ const openPreview = template => {
 const handleFilterAction = ({ action, value }) => {
   closeFilterMenu();
   if (action === 'inbox') selectedInboxId.value = value;
-  else selectedLanguage.value = value;
+  else if (action === 'language') selectedLanguage.value = value;
+  else selectedType.value = value;
 };
 
 const filteredTemplates = computed(() => {
@@ -199,6 +196,12 @@ const filteredTemplates = computed(() => {
     );
   }
 
+  if (selectedType.value !== 'all') {
+    records = records.filter(
+      template => templateTypeKey(template) === selectedType.value
+    );
+  }
+
   const query = searchQuery.value.trim();
   if (!query) return records;
 
@@ -239,6 +242,7 @@ const fetchTemplates = async () => {
 
           return {
             inboxId: inbox.id,
+            lastSyncAttemptAt: data.meta?.last_sync_attempt_at,
             records: data.payload.map(template => ({
               template,
               inbox,
@@ -254,14 +258,21 @@ const fetchTemplates = async () => {
         response => response.status === 'fulfilled'
       );
       const activeInboxIds = new Set(inboxesToFetch.map(inbox => inbox.id));
+      const nextLastSyncAttempts = {
+        ...lastSyncAttemptsByInboxId.value,
+      };
 
       templateRecordsByInboxId.forEach((_, inboxId) => {
-        if (!activeInboxIds.has(inboxId))
+        if (!activeInboxIds.has(inboxId)) {
           templateRecordsByInboxId.delete(inboxId);
+          delete nextLastSyncAttempts[inboxId];
+        }
       });
       successfulResponses.forEach(({ value }) => {
         templateRecordsByInboxId.set(value.inboxId, value.records);
+        nextLastSyncAttempts[value.inboxId] = value.lastSyncAttemptAt;
       });
+      lastSyncAttemptsByInboxId.value = nextLastSyncAttempts;
       templates.value = groupTemplates(
         [...templateRecordsByInboxId.values()].flat()
       );
@@ -276,6 +287,8 @@ const fetchTemplates = async () => {
         )
       )
         selectedLanguage.value = 'all';
+      if (!typeOptions.value.some(({ value }) => value === selectedType.value))
+        selectedType.value = 'all';
 
       if (responses.some(response => response.status === 'rejected')) {
         const errorMessage = successfulResponses.length
@@ -289,6 +302,31 @@ const fetchTemplates = async () => {
   }
 };
 
+const syncTemplates = async () => {
+  if (isSyncing.value) return;
+
+  isSyncing.value = true;
+
+  const responses = await Promise.allSettled(
+    whatsappInboxes.value.map(inbox =>
+      store.dispatch('inboxes/syncTemplates', inbox.id)
+    )
+  );
+  const failedCount = responses.filter(
+    response => response.status === 'rejected'
+  ).length;
+
+  if (!failedCount) {
+    useAlert(t('WHATSAPP_TEMPLATE_MGMT.SYNC_SUCCESS'));
+  } else if (failedCount < responses.length) {
+    useAlert(t('WHATSAPP_TEMPLATE_MGMT.PARTIAL_SYNC_ERROR'));
+  } else {
+    useAlert(t('WHATSAPP_TEMPLATE_MGMT.SYNC_ERROR'));
+  }
+
+  isSyncing.value = false;
+};
+
 onActivated(fetchTemplates);
 onDeactivated(abortTemplateRequest);
 </script>
@@ -318,6 +356,16 @@ onDeactivated(abortTemplateRequest);
           >
             {{ $t('WHATSAPP_TEMPLATE_MGMT.KNOW_MORE') }}
           </a>
+          <span
+            v-if="lastSyncAttemptAt"
+            class="block mt-1 text-xs text-n-slate-10"
+          >
+            {{
+              $t('WHATSAPP_TEMPLATE_MGMT.LAST_SYNC_ATTEMPT', {
+                date: formatTemplateDate(lastSyncAttemptAt),
+              })
+            }}
+          </span>
         </template>
         <template #tabs>
           <div
@@ -354,14 +402,16 @@ onDeactivated(abortTemplateRequest);
             }}
           </span>
         </template>
-        <template v-if="newTemplateUrl" #actions>
-          <a :href="newTemplateUrl" target="_blank" rel="noopener noreferrer">
-            <Button
-              :label="$t('WHATSAPP_TEMPLATE_MGMT.NEW_TEMPLATE')"
-              icon="i-lucide-plus"
-              size="sm"
-            />
-          </a>
+        <template #actions>
+          <Button
+            :label="$t('WHATSAPP_TEMPLATE_MGMT.SYNC_TEMPLATES')"
+            icon="i-lucide-refresh-cw"
+            color="slate"
+            size="sm"
+            :is-loading="isSyncing"
+            :disabled="!whatsappInboxes.length || isSyncing"
+            @click="syncTemplates"
+          />
         </template>
       </BaseSettingsHeader>
     </template>
diff --git a/app/javascript/dashboard/routes/dashboard/settings/templates/TemplateCard.vue b/app/javascript/dashboard/routes/dashboard/settings/templates/TemplateCard.vue
index 5cb928df4..e6a0c0d92 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/templates/TemplateCard.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/templates/TemplateCard.vue
@@ -1,10 +1,10 @@
 <script setup>
 import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
 
 import Button from 'dashboard/components-next/button/Button.vue';
 import ChannelIcon from 'dashboard/components-next/icon/ChannelIcon.vue';
 import {
-  formatTemplateDate,
   formatTemplateLabel,
   formatTemplateLanguage,
   templateStatusClasses,
@@ -19,10 +19,16 @@ const props = defineProps({
 });
 
 const emit = defineEmits(['preview']);
+const { t } = useI18n();
 
 const showStatus = computed(
   () => props.template.status?.toLowerCase() !== 'approved'
 );
+const statusLabel = computed(() =>
+  props.template.status?.toLowerCase() === 'unsubmitted'
+    ? t('WHATSAPP_TEMPLATE_MGMT.STATUSES.UNSUBMITTED')
+    : formatTemplateLabel(props.template.status)
+);
 </script>
 
 <template>
@@ -53,7 +59,7 @@ const showStatus = computed(
             class="inline-flex shrink-0 px-2 py-0.5 text-xs font-medium rounded-md"
             :class="templateStatusClasses(template.status)"
           >
-            {{ formatTemplateLabel(template.status) }}
+            {{ statusLabel }}
           </span>
         </div>
         <div
@@ -68,14 +74,6 @@ const showStatus = computed(
           <span>{{ formatTemplateLanguage(template.language) }}</span>
           <div class="w-px h-3 rounded-lg bg-n-strong" />
           <span class="truncate">{{ template.inboxNames }}</span>
-          <div class="w-px h-3 rounded-lg bg-n-strong" />
-          <span class="whitespace-nowrap">
-            {{
-              $t('WHATSAPP_TEMPLATE_MGMT.LAST_SYNC_ATTEMPT', {
-                date: formatTemplateDate(template.lastUpdatedAt),
-              })
-            }}
-          </span>
         </div>
       </div>
     </div>
diff --git a/app/javascript/dashboard/routes/dashboard/settings/templates/TemplatePreviewDrawer.vue b/app/javascript/dashboard/routes/dashboard/settings/templates/TemplatePreviewDrawer.vue
index d524994a6..aea6087f6 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/templates/TemplatePreviewDrawer.vue
+++ b/app/javascript/dashboard/routes/dashboard/settings/templates/TemplatePreviewDrawer.vue
@@ -10,7 +10,6 @@ import {
 } from 'dashboard/components-next/template-preview';
 import { PLATFORMS } from 'dashboard/services/TemplateConstants';
 import {
-  formatTemplateDate,
   formatTemplateLabel,
   formatTemplateLanguage,
   templateStatusClasses,
@@ -55,6 +54,11 @@ const managementLabel = computed(() =>
     ? t('WHATSAPP_TEMPLATE_MGMT.MANAGE_IN_TWILIO')
     : t('WHATSAPP_TEMPLATE_MGMT.MANAGE_IN_META')
 );
+const statusLabel = computed(() =>
+  props.template?.status?.toLowerCase() === 'unsubmitted'
+    ? t('WHATSAPP_TEMPLATE_MGMT.STATUSES.UNSUBMITTED')
+    : formatTemplateLabel(props.template?.status)
+);
 const open = () => panelRef.value?.open();
 const close = () => panelRef.value?.close();
 
@@ -92,7 +96,7 @@ defineExpose({ open, close });
               class="inline-flex px-2 py-0.5 text-xs font-medium rounded-md"
               :class="templateStatusClasses(template.status)"
             >
-              {{ formatTemplateLabel(template.status) }}
+              {{ statusLabel }}
             </span>
           </dd>
           <dt class="text-n-slate-10">
@@ -119,12 +123,6 @@ defineExpose({ open, close });
             {{ $t('WHATSAPP_TEMPLATE_MGMT.PREVIEW.INBOXES') }}
           </dt>
           <dd class="text-n-slate-12">{{ template.inboxNames }}</dd>
-          <dt class="text-n-slate-10">
-            {{ $t('WHATSAPP_TEMPLATE_MGMT.PREVIEW.LAST_SYNC_ATTEMPT') }}
-          </dt>
-          <dd class="text-n-slate-12">
-            {{ formatTemplateDate(template.lastUpdatedAt) }}
-          </dd>
         </dl>
       </div>
     </div>