Some checks failed
Frontend Lint & Test / test (push) Has been cancelled
Publish Chatwoot EE docker images / build (linux/amd64, ubuntu-latest) (push) Has been cancelled
Publish Chatwoot EE docker images / build (linux/arm64, ubuntu-22.04-arm) (push) Has been cancelled
Publish Chatwoot EE docker images / merge (push) Has been cancelled
Publish Chatwoot CE docker images / build (linux/amd64, ubuntu-latest) (push) Has been cancelled
Publish Chatwoot CE docker images / build (linux/arm64, ubuntu-22.04-arm) (push) Has been cancelled
Publish Chatwoot CE docker images / merge (push) Has been cancelled
Run Chatwoot CE spec / security-scan (push) Has been cancelled
Run Chatwoot CE spec / lint-frontend (push) Has been cancelled
Run Chatwoot CE spec / frontend-tests (push) Has been cancelled
Run Chatwoot CE spec / lint-backend (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (0, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (1, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (10, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (11, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (12, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (13, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (14, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (15, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (2, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (3, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (4, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (5, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (6, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (7, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (8, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (9, 16) (push) Has been cancelled
Add the migration + model for per-customer-per-day conversation analytics
(M2 phase 1b). Complements the per-account ConversationDailyMetric with a
per-contact/day view so reports can drill into individual customers and see
per-agent attribution, while the per-account table keeps the aggregate totals.
- customer_daily_metrics: unique (account_id, contact_id, date); message/
conversation/resolved/unresolved counts, avg session duration, top tags,
deal outcome breakdown, and agent_ids (jsonb).
- CustomerDailyMetric: belongs_to :account + :contact (Contact convention),
validations, JSONB getters defaulting to []/{}.
Approved by independent five-key pre-commit review deleg_434fc544
(passed=true, blocking arrays empty).
42 lines
1.4 KiB
Ruby
42 lines
1.4 KiB
Ruby
# == Schema Information
|
|
#
|
|
# Table name: customer_daily_metrics
|
|
#
|
|
# id :bigint not null, primary key
|
|
# account_id :bigint not null
|
|
# contact_id :bigint not null
|
|
# date :date not null
|
|
# timezone :string
|
|
# message_count :integer default(0), not null
|
|
# conversation_count :integer default(0), not null
|
|
# resolved_count :integer default(0), not null
|
|
# unresolved_count :integer default(0), not null
|
|
# avg_session_duration_seconds :float default(0.0), not null
|
|
# top_tags :jsonb default([]), not null
|
|
# deal_outcomes :jsonb default({}), not null
|
|
# agent_ids :jsonb default([]), not null
|
|
# created_at :datetime not null
|
|
# updated_at :datetime not null
|
|
#
|
|
class CustomerDailyMetric < ApplicationRecord
|
|
belongs_to :account
|
|
belongs_to :contact
|
|
|
|
validates :account_id, presence: true
|
|
validates :contact_id, presence: true
|
|
validates :date, presence: true
|
|
validates :date, uniqueness: { scope: %i[account_id contact_id] }
|
|
|
|
def top_tags
|
|
self[:top_tags] || []
|
|
end
|
|
|
|
def deal_outcomes
|
|
self[:deal_outcomes] || {}
|
|
end
|
|
|
|
def agent_ids
|
|
self[:agent_ids] || []
|
|
end
|
|
end
|