Moreminimore 2495239187 feat(chatbot): OSS self-contained guardrail + knowledge-base chatbot ...

Built-in AI chatbot (no EE, uses Llm::Resolver) that answers in-scope chats
from a knowledge base and hands off to a human when needed. Selected per
inbox via an Integrations::Hook with app_id 'chatbot'.

- Integrations::Chatbot::ProcessorService (mirrors Dialogflow/Captain)
  wired via HookListener + HookJob + apps.yml(chatbot, inbox)
- Chatbot::DecisionService: 1-call default ({in_scope/refuse/handoff}),
  2-call option; thread-safe prompt threading
- Chatbot::KnowledgeRetriever: keyword top-k over KB (+ embedding reserved)
- KnowledgeBaseFaq + import service (md per-heading + front-matter tags)
- Chatbot::ConfigService + admin chatbot_config endpoint
- refs off-topic (e.g. fortune-telling); handoff = bot_handoff! (pending->open)

2026-08-25 16:09:47 +07:00

..

20230426130150_init_schema.rb

chore: Squash migrations till 05/2023 (#8862)

2024-02-06 17:00:38 +04:00

20230503101201_create_sla_policies.rb

…

20230509101256_add_index_to_messages_created_at.rb

…

20230510060828_add_index_to_messages_for_reportings.rb

…

20230510113208_set_default_empty_string_for_contact_name.rb

…

20230515051424_update_article_image_keys.rb

chore: upgrade Rails to 7.2.3.1 (#13437)

2026-08-10 15:49:38 +05:30

20230523104139_add_partial_index_for_resolved_contacts.rb

…

20230525085402_add_custom_sender_name_toggle.rb

…

20230608040738_add_processed_message_content_to_messages.rb

…

20230612103936_add_index_to_reporting_events.rb

…

20230614044633_add_sender_name_to_in.rb

…

20230620132319_add_sla_policy_to_conversations.rb

…

20230620212340_add_waiting_since_to_conversations.rb

…

20230706090122_sentiment_column_to_messages.rb

…

20230714054138_add_api_key_sid_to_twilio_sms.rb

…

20230727065605_add_partial_index_contact_account_id.rb

…

20230801180936_update_default_status_in_hooks.rb

…

20230905060223_add_regex_to_custom_attribute_definition.rb

feat: Support Regex validation for custom attributes (#7856)

2024-01-23 18:01:57 +04:00

20231011041615_ensure_message_private_not_null.rb

…

20231013072802_add_icon_to_categories.rb

…

20231114111614_change_feature_flags_to_bigint_in_accounts.rb

…

20231129091149_add_snoozed_until_to_notifications.rb

…

20231201014644_remove_notifications_with_message_primary_actor.rb

…

20231211010807_add_cached_labels_list.rb

chore(migration): Re-run database migration job for caching. (#8581)

2023-12-18 17:29:02 -08:00

20231219000743_re_run_cache_label_job.rb

chore(migration): Re-run database migration job for caching. (#8581)

2023-12-18 17:29:02 -08:00

20231219073832_add_last_activity_at_to_notifications.rb

feat: Add last_activity_at field to Notification model (#8585)

2023-12-20 13:02:37 +05:30

20231223033019_refactor_sla_policy_columns.rb

feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602)

2024-01-23 23:48:02 +05:30

20231223040257_create_applied_slas.rb

feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602)

2024-01-23 23:48:02 +05:30

20240124054340_add_contact_type_to_contacts.rb

feat: Add contact_type attribute to contact model (#8768)

2024-01-24 12:26:47 +05:30

20240124084032_add_middle_name_and_last_name_to_contacts.rb

feat: Add middle_name and last_name to contact model (#8771)

2024-01-24 16:22:04 +05:30

20240129080827_add_location_and_country_code_to_contacts.rb

feat: Add attributes location and country_code to Contact model (#8803)

2024-01-29 14:10:14 +05:30

20240131040316_remove_imap_inbox_syned_at_from_channel_email.rb

chore: Remove unused attribute imap_inbox_synced_at (#8822)

2024-01-31 11:48:46 +04:00

20240207103014_change_applied_sla_sla_status_to_enum.rb

feat: Add sidekiq jobs to monitor applied SLAs (#8828)

2024-02-07 21:44:56 +04:00

20240213131252_add_blocked_to_contacts.rb

feat: Ability to block contacts permanently (#8922)

2024-02-21 14:18:42 -08:00

20240215065844_add_meta_to_notifications.rb

feat: Add meta to notification model (#8941)

2024-02-16 14:38:02 +05:30

20240216055809_add_unique_index_to_applied_slas.rb

feat: sla-7 ensure applied_sla uniqueness (#8938)

2024-02-20 21:59:49 +05:30

20240306201954_change_identifier_type_in_notifications_subscriptions.rb

fix: Change the column identifier from string to text to avoid overflow (#9073)

2024-03-07 11:13:01 +05:30

20240319062553_create_sla_events.rb

feat: add sla events table (#9126)

2024-03-20 11:59:37 +05:30

20240322071629_convert_cached_label_list_to_text.rb

fix: Convert cached_label_list to text (#9143)

2024-03-25 18:47:08 -07:00

20240415210313_add_channel_web_widget_to_portals.rb

feat: Add widget to help center config (#9235)

2024-04-15 16:46:48 -07:00

20240515201632_index_improvements_conversations_contacts.rb

chore: Improved indexes for Conversations & Contacts [CW-3300] (#9475)

2024-05-15 16:10:39 -07:00

20240516003531_add_index_for_message_type_account_date.rb

chore: Add indexes to improve reporting performance (#9478)

2024-05-15 21:21:15 -07:00

20240726220747_add_custom_roles.rb

feat: Add APIs to manage custom roles in Chatwoot (#9995)

2024-08-23 17:18:28 +05:30

20240923215335_add_locale_to_article.rb

fix: Include uncategorized articles in the all article section to allow edit/delete (#10153)

2024-09-23 23:39:03 -07:00

20241217041352_fix_old_audio_alert_data.rb

fix: Update old data to fix login issues (#10594)

2024-12-17 17:17:11 +05:30

20250104200055_create_captain_tables.rb

feat(ee): Add Captain features (#10665)

2025-01-14 16:15:47 -08:00

20250104210328_remove_robin_tables.rb

feat(ee): Add Captain features (#10665)

2025-01-14 16:15:47 -08:00

20250105001414_add_status_to_captain_documents.rb

feat(ee): Add Captain features (#10665)

2025-01-14 16:15:47 -08:00

20250105005821_remove_not_null_from_captain_documents.rb

feat(ee): Add Captain features (#10665)

2025-01-14 16:15:47 -08:00

20250107030743_add_config_to_captain_assistant.rb

feat(ee): Add Captain features (#10665)

2025-01-14 16:15:47 -08:00

20250108031358_create_captain_inbox.rb

feat(ee): Add Captain features (#10665)

2025-01-14 16:15:47 -08:00

20250108211541_remove_index_from_captain_assistants.rb

feat(ee): Add Captain features (#10665)

2025-01-14 16:15:47 -08:00

20250116000103_add_status_to_captain_assistant_responses.rb

feat: Add a review step for FAQs generated from conversations before using it (#10693)

2025-01-16 09:54:34 +05:30

20250116061033_convert_document_to_polymorphic_association.rb

fix(ce): Check the edition before running the data migration (#10728)

2025-01-21 10:00:37 +05:30

20250207040150_add_meta_to_attachment.rb

feat: Show shared contact's name in Telegram channel (#10856)

2025-02-11 19:39:54 +05:30

20250228185548_add_internal_attributes_to_accounts.rb

feat: Add support for account abuse detection (#11001)

2025-02-28 15:28:19 -08:00

20250315202035_add_index_to_articles.rb

chore: Limit the number of articles retrieved by widget (#11095)

2025-03-15 14:10:12 -07:00

20250326034635_add_instagram_channel.rb

feat: Added Instagram channel migration (#11181)

2025-03-26 11:12:32 +05:30

20250402233933_remove_portal_members.rb

chore: Clean up report & knowledge base policies (#11234)

2025-04-03 16:00:32 -07:00

20250410061725_convert_csml_bots_to_webhook_bots.rb

feat: Implement UI for Agent Bots in settings and remove CSML support (#11276)

2025-04-16 18:02:49 +05:30

20250416182131_flip_chatwoot_v4_default_feature_flag_installation_config.rb

chore: Enable chatwoot_v4 feature flag by default for accounts (#11321)

2025-04-17 08:53:37 +05:30

20250421082927_add_settings_column_to_account.rb

feat: Add support for minutes in auto resolve feature (#11269)

2025-05-07 00:36:15 -07:00

20250421085134_update_auto_resolve_to_mminutes.rb

feat: Add support for minutes in auto resolve feature (#11269)

2025-05-07 00:36:15 -07:00

20250512231036_create_copilot_threads.rb

feat: Add support for persistent copilot threads and messages (#11489)

2025-05-15 17:37:04 -07:00

20250512231037_create_copilot_messages.rb

feat: Add support for persistent copilot threads and messages (#11489)

2025-05-15 17:37:04 -07:00

20250514045638_add_csat_config_to_inboxes.rb

feat: Improve CSAT responses (#11485)

2025-05-16 14:18:52 +05:30

20250523024825_remove_uuid_from_copilot_threads.rb

feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557)

2025-05-22 22:25:05 -07:00

20250523024826_remove_user_id_from_copilot_messages.rb

feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557)

2025-05-22 22:25:05 -07:00

20250523031839_change_message_type_to_integer_in_copilot_messages.rb

feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557)

2025-05-22 22:25:05 -07:00

20250620120000_create_channel_voice.rb

feat: Whatsapp embedded signup (#11612)

2025-07-14 21:37:06 -07:00

20250627195529_add_index_to_messages.rb

fix: disable_ddl_transaction! on add_index action (#11833)

2025-06-27 16:58:50 -07:00

20250709102213_add_template_params_to_campaigns.rb

chore(annotations): sync model annotations with current schema (#12245)

2025-08-20 20:23:42 +02:00

20250710145708_create_captain_scenarios.rb

feat: add Captain::Scenario Model and API [CW-4597] (#11907)

2025-07-14 16:12:38 +05:30

20250714104358_add_response_guidelines_and_guardrails_to_captain_assistants.rb

feat: add response guidelines and guardrails field (#11911)

2025-07-15 08:56:03 +05:30

20250722083820_add_ssl_settings_to_portals.rb

chore: Automate SSL with Cloudflare (#12021)

2025-07-24 13:09:06 +04:00

20250722152516_add_index_on_contact_type_and_account_id_to_contacts.rb

feat: Introduce the crm_v2 feature flag for CRM changes (#12014)

2025-07-23 17:07:02 +04:00

20250805082345_add_metadata_to_captain_documents.rb

feat: Add BE changes for captain pdf support for faq generation (#12113)

2025-08-27 20:31:22 +05:30

20250805160307_add_notifications_performance_index.rb

perf: fix notifications duplicate query and add composite index (#12110)

2025-08-07 15:59:40 +05:30

20250806140000_create_assignment_policies.rb

feat: Add migration files for assignment v2 (#12147)

2025-08-11 21:44:38 -07:00

20250806140001_create_inbox_assignment_policies.rb

feat: Add migration files for assignment v2 (#12147)

2025-08-11 21:44:38 -07:00

20250806140002_create_agent_capacity_policies.rb

feat: Add migration files for assignment v2 (#12147)

2025-08-11 21:44:38 -07:00

20250806140003_create_inbox_capacity_limits.rb

feat: Add migration files for assignment v2 (#12147)

2025-08-11 21:44:38 -07:00

20250806140004_add_agent_capacity_policy_to_account_users.rb

feat: Add migration files for assignment v2 (#12147)

2025-08-11 21:44:38 -07:00

20250806140005_create_leaves.rb

feat: Add migration files for assignment v2 (#12147)

2025-08-11 21:44:38 -07:00

20250808123008_add_feature_citation_to_assistant_config.rb

fix(migrations): skip AddFeatureCitationToAssistantConfig on OSS (#12244)

2025-08-20 19:15:19 +05:30

20250820130619_add_two_factor_to_users.rb

feat: MFA (#12290)

2025-09-18 20:19:24 +05:30

20250822061042_add_content_templates_to_twilio_sms.rb

feat: Added the backend support for twilio content templates (#12272)

2025-08-24 10:05:15 +05:30

20250825070005_create_account_saml_settings.rb

feat: add saml model & controller [CW-2958] (#12289)

2025-09-03 13:30:42 -07:00

20250826000000_drop_telegram_bots.rb

chore: remove unused telegram bot model (#12417)

2025-09-11 22:25:26 +05:30

20250916024703_add_allowed_domains_to_channel_widgets.rb

feat: Introduce allowed_domains for web widget (#12450)

2025-09-17 10:01:27 +05:30

20250917012759_add_verified_to_channel_email.rb

feat: Clean up email configuration for from and reply to emails (#12453)

2025-09-24 11:36:53 -07:00

20250929105219_create_companies.rb

feat: Add company model and API with tests (#12548)

2025-10-08 07:53:43 -07:00

20250929132305_add_company_to_contacts.rb

feat: Add company model and API with tests (#12548)

2025-10-08 07:53:43 -07:00

20251003091242_create_captain_custom_tools.rb

feat(ee): Captain custom http tools (#12584)

2025-10-06 07:53:15 -07:00

20251010143218_add_name_to_webhooks.rb

feat(webhooks): add name to webhook (#12641)

2025-11-13 13:28:15 +05:30

20251021082242_add_unique_index_to_companies_domain.rb

feat: Add company backfill migration for existing contacts (Part 1) (#12657)

2025-11-03 20:03:47 +05:30

20251022152158_add_index_to_conversations_identifier.rb

perf: Add database index on conversations identifier (#12715)

2025-10-28 15:12:46 +05:30

20251022162159_add_assignee_agent_bot_id_to_conversations.rb

feat: APIs to assign agents_bots as assignee in conversations (#12836)

2025-11-18 18:20:58 -08:00

20251027091242_add_tiktok_channel.rb

feat: TikTok channel (#12741)

2025-12-17 07:54:50 -08:00

20251111094402_add_contacts_count_to_companies.rb

feat: Backend - Companies API endpoint with pagination and search (#12840)

2025-11-18 14:28:56 +05:30

20251114173609_change_source_id_to_text.rb

fix: Change contact_inboxes.source_id to text column (#12882)

2025-11-17 16:09:36 +05:30

20251119161025_change_messages_source_id_to_text.rb

fix: Change messages.source_id to text column (#12908)

2025-11-20 11:41:41 +05:30

20251229081141_change_webhook_url_to_text.rb

fix: the webhook url to be text (#13157)

2026-01-06 15:23:54 +05:30

20260112092041_remove_country_code_from_conversation_filters.rb

fix: country_code should be checked against the contact (#13186)

2026-01-13 14:47:27 +05:30

20260114192518_add_internal_observations_to_csat_survey_responses.rb

feat(ee): Review Notes for CSAT Reports (#13289)

2026-01-15 19:53:57 -08:00

20260114201315_add_observations_audit_to_csat_survey_responses.rb

feat(ee): Review Notes for CSAT Reports (#13289)

2026-01-15 19:53:57 -08:00

20260120121402_enable_captain_tasks_for_existing_accounts.rb

feat: new Captain Editor (#13235)

2026-01-21 13:39:07 +05:30

20260130061021_add_index_to_reporting_events_for_response_distribution.rb

fix: Increase the parallelism config to fix flaky tests, revert bad commits (#13410)

2026-01-30 12:49:31 -08:00

20260211145813_create_reporting_events_rollup.rb

feat(rollup): add models and write path [1/3] (#13796)

2026-03-19 13:12:36 +05:30

20260218075101_add_secret_to_webhooks.rb

feat: add per-webhook secret with backfill migration (#13573)

2026-02-26 17:26:12 +05:30

20260226084618_backfill_webhook_secrets.rb

feat: add per-webhook secret with backfill migration (#13573)

2026-02-26 17:26:12 +05:30

20260226153427_disable_report_rollup_for_all_accounts.rb

feat: reclaim mobile_v2 flag for report_rollup (#13666)

2026-03-02 13:12:42 +05:30

20260320074636_backfill_feature_contact_attributes_for_assistants.rb

feat: allow captain to access contact attributes (#13850)

2026-03-20 16:15:06 +05:30

20260324070820_add_secret_to_agent_bots.rb

feat: sign webhooks for API channel and agentbots (#13892)

2026-04-06 15:28:25 +05:30

20260324070828_add_secret_to_channel_api.rb

feat: sign webhooks for API channel and agentbots (#13892)

2026-04-06 15:28:25 +05:30

20260324070835_backfill_agent_bot_and_channel_api_secrets.rb

feat: sign webhooks for API channel and agentbots (#13892)

2026-04-06 15:28:25 +05:30

20260324102005_repurpose_response_bot_flag_for_custom_tools.rb

feat: reclaim response_bot flag for custom_tools (#13897)

2026-03-31 10:35:50 +05:30

20260326120000_add_voice_to_channel_twilio_sms.rb

feat: Add voice calling as a capability on Twilio SMS channel(Enterprise) (#13963)

2026-04-29 11:32:19 +04:00

20260326120001_drop_channel_voice.rb

feat: Add voice calling as a capability on Twilio SMS channel(Enterprise) (#13963)

2026-04-29 11:32:19 +04:00

20260327065119_create_platform_banners.rb

feat: Add platform-wide status banners for outage notifications (#13943)

2026-04-29 17:18:38 +04:00

20260408170902_create_calls.rb

feat: Add unified Call model for voice calling (#14026)

2026-04-13 20:28:09 +04:00

20260409091202_enable_assignment_v2_for_new_accounts.rb

feat: enable assignment v2 by default for new accounts (#14031)

2026-04-09 16:14:17 +05:30

20260410092751_add_edited_to_captain_assistant_responses.rb

feat: migrations for document auto-sync [AI-141] (#14041)

2026-04-15 17:56:10 +05:30

20260410092752_add_sync_columns_to_captain_documents.rb

feat: migrations for document auto-sync [AI-141] (#14041)

2026-04-15 17:56:10 +05:30

20260410092753_backfill_edited_on_captain_assistant_responses.rb

feat: migrations for document auto-sync [AI-141] (#14041)

2026-04-15 17:56:10 +05:30

20260422133000_add_additional_attributes_to_companies.rb

feat(companies): add company detail page (#14054)

2026-05-06 20:50:27 +05:30

20260426011444_repurpose_twilio_content_templates_flag_for_captain_document_auto_sync.rb

feat: wire up auto-sync job backend [AI-150] (#14117)

2026-04-29 14:47:14 +05:30

20260427094500_rename_company_condition_key_in_automation_rules.rb

fix: standardize contact company field on company_name (#14099)

2026-04-27 18:43:26 +05:30

20260428120000_backfill_captain_document_sync_metadata.rb

feat: wire up auto-sync job backend [AI-150] (#14117)

2026-04-29 14:47:14 +05:30

20260429043000_add_sync_stats_index_to_captain_documents.rb

feat: UI changes for document auto sync [AI-153] (#14258)

2026-05-11 20:13:29 +05:30

20260430114500_repurpose_report_v4_flag_for_captain_v1_action_classifier.rb

fix(captain): add v1 handoff classifier [AI-137] (#14337)

2026-05-05 14:34:31 +05:30

20260507000000_add_imap_authentication_to_channel_email.rb

feat: Ability to specify the authentication type for imap server (#12306)

2026-05-08 16:40:15 +05:30

20260508000000_repurpose_channel_twitter_flag_for_conversation_unread_counts.rb

feat: Unread Count: added api, store refresher, invalidation and events (2/3)[CW-6851] (#14369)

2026-05-20 17:36:09 +05:30

20260515000000_enqueue_validate_openai_hooks_job.rb

fix: validate OpenAI hook credentials (#14068)

2026-05-18 14:08:57 +05:30

20260525093000_change_captain_document_external_link_to_text.rb

fix: firecrawl long external link (#14566)

2026-05-26 14:07:07 +05:30

20260604000000_add_provider_config_to_channel_twilio_sms.rb

feat: add per-inbox toggle to disable incoming calls (#14645)

2026-06-11 14:22:44 +05:30

20260610000000_add_icon_color_to_categories.rb

feat: Add emoji & icon picker for Help Center categories (#14702)

2026-06-16 02:10:05 +05:30

20260611184600_create_user_sessions.rb

feat: manage active user sessions from profile (CW-7169) (#14556)

2026-06-12 16:11:07 +05:30

20260616120000_add_icon_to_teams.rb

feat: allow users to set an icon or emoji for teams (#14767)

2026-06-23 20:53:31 +05:30

20260617000000_add_exclude_older_than_hours_to_assignment_policies.rb

feat: exclude stale conversations via assignment policy age threshold (#14766)

2026-06-23 12:22:45 +05:30

20260618000000_backfill_rejected_call_status.rb

feat: distinguish agent-declined calls with a rejected status (#14783)

2026-06-23 12:22:29 +05:30

20260620000000_create_captain_message_reports.rb

feat(captain): allow agents to report Captain messages (#14799)

2026-06-20 14:47:08 -07:00

20260622000000_add_account_created_at_index_to_calls.rb

feat: account calls dashboard index endpoint (#14780)

2026-07-08 15:31:03 +05:30

20260623000000_add_draft_columns_to_articles.rb

feat: stage edits to published articles as drafts (#14842)

2026-07-16 12:44:10 +05:30

20260629000000_repurpose_quoted_email_reply_flag_for_unread_count_for_filters.rb

feat: Add unread count filters feature flag (1/6) (#14885)

2026-07-08 23:50:40 +05:30

20260630000000_add_sender_created_index_to_messages.rb

feat: assistant overview page [CW-7408] (#14889)

2026-07-07 17:54:13 +05:30

20260702000000_expand_data_imports_for_intercom_imports.rb

feat: Intercom import workflow (#14922)

2026-07-13 15:25:07 +05:30

20260702000001_create_data_import_items.rb

feat: Intercom import workflow (#14922)

2026-07-13 15:25:07 +05:30

20260702000002_create_data_import_mappings.rb

feat: Intercom import workflow (#14922)

2026-07-13 15:25:07 +05:30

20260702000003_create_data_import_errors.rb

feat: Intercom import workflow (#14922)

2026-07-13 15:25:07 +05:30

20260706000000_add_inbox_scope_to_email_templates.rb

feat: branded email layouts for email inboxes (#14936)

2026-07-17 15:25:55 +05:30

20260706000001_repurpose_insert_article_in_reply_for_branded_email_templates.rb

feat: branded email layouts for email inboxes (#14936)

2026-07-17 15:25:55 +05:30

20260706215758_add_feature_flags_ext_2_to_accounts.rb

feat: Extend account feature flag storage (#14947)

2026-07-08 17:38:26 +05:30

20260709060000_add_execution_delay_to_automation_rules.rb

feat: time based automation (#15022)

2026-07-30 16:04:17 +05:30

20260709060100_add_status_changed_at_to_conversations.rb

feat: time based automation (#15022)

2026-07-30 16:04:17 +05:30

20260709060200_create_automation_rule_pending_executions.rb

feat: time based automation (#15022)

2026-07-30 16:04:17 +05:30

20260709091147_create_agent_sessions.rb

feat: add captain sessions model [CW-7485] (#14970)

2026-07-13 18:18:20 +05:30

20260710000000_change_captain_assistant_description_to_text.rb

feat(captain): expand assistant description limit (#14985)

2026-07-13 12:59:36 +05:30

20260713184351_create_captain_faq_suggestions.rb

feat(captain): add FAQ suggestion data model (1/3) (#14977)

2026-07-14 14:31:08 +05:30

20260714123000_purge_pending_captain_assistant_responses.rb

feat(captain): add FAQ suggestion review interface (4/4) (#15017)

2026-07-24 12:53:09 +05:30

20260715000000_add_completed_at_to_applied_slas.rb

fix: freeze SLA misses after resolution (#15024)

2026-07-29 18:21:26 +05:30

20260718000000_add_phone_number_health_to_channel_whatsapp.rb

feat: monitor whatsapp phone number health (#15100)

2026-07-24 12:00:37 +04:00

20260724000100_add_index_to_conversations_created_at.rb

fix: add if_not_exists to conversations.created_at index migration (#15214)

2026-07-28 16:21:25 +05:30

20260728000001_add_business_management_token_to_channel_whatsapp.rb

feat(whatsapp): add cloud template management token (#15218)

2026-07-29 13:37:59 +04:00

20260729051500_add_status_updated_at_index_to_automation_rule_pending_executions.rb

feat: time based automation (#15022)

2026-07-30 16:04:17 +05:30

20260731140853_create_conversation_outcomes.rb

feat: add Captain conversation outcome model [CW-7792] (#15233)

2026-08-03 16:23:51 +05:30

20260803000000_enqueue_copy_captain_auto_resolve_mode_to_assistants_job.rb

feat: move Captain auto-resolve policy to assistants (1/5) (#15299)

2026-08-04 18:04:53 +05:30

20260803130000_add_episode_grain_to_conversation_outcomes.rb

feat: move Captain conversation outcomes to episode grain [CW-7792] (#15315)

2026-08-04 15:58:28 +05:30

20260804000000_add_cited_document_ids_to_agent_sessions.rb

fix(captain): resolve V2 FAQ citations from trusted sources (#15159)

2026-08-05 10:29:43 +05:30

20260804000001_add_index_on_agent_sessions_cited_document_ids.rb

fix(captain): resolve V2 FAQ citations from trusted sources (#15159)

2026-08-05 10:29:43 +05:30

20260804000002_add_used_faq_ids_to_agent_sessions.rb

fix(captain): resolve V2 FAQ citations from trusted sources (#15159)

2026-08-05 10:29:43 +05:30

20260804000003_add_index_on_agent_sessions_used_faq_ids.rb

fix(captain): resolve V2 FAQ citations from trusted sources (#15159)

2026-08-05 10:29:43 +05:30

20260806000000_add_index_on_agent_sessions_document_ids.rb

feat(captain): show document conversation usage (#15140)

2026-08-13 17:39:49 +05:30

20260807101420_add_account_status_created_at_index_to_conversations.rb

perf: add composite index for account-scoped conversation created_at sort (#15360)

2026-08-13 18:34:12 +05:30

20260819000000_create_conversation_daily_metrics.rb

feat(analytics): add conversation daily metrics data foundation

2026-08-19 12:00:20 +07:00

20260819000001_create_customer_daily_metrics.rb

feat(analytics): add customer daily metrics data foundation

2026-08-19 12:43:54 +07:00

20260819000002_create_product_catalog_entries.rb

feat(analytics): add product catalog data foundation

2026-08-19 12:46:39 +07:00

20260820000000_create_knowledge_base_faqs.rb

feat(chatbot): OSS self-contained guardrail + knowledge-base chatbot

2026-08-25 16:09:47 +07:00