7910eabefc
Captain now groups recurring questions from resolved conversations into FAQ suggestions and orders them by the number of source conversations. Agents can view suggestions and open source conversations they can access. Administrators can edit, approve, or dismiss suggestions. The old pending FAQ flow is removed. The Captain overview and FAQ page now use open suggestion counts and link to the same review page. Approved FAQs remain unchanged. ## Depends on #14979 ## Closes https://linear.app/chatwoot/issue/CW-7496/fe-and-ux ## How to test 1. Open Captain and choose an assistant with open FAQ suggestions. 2. Open FAQ suggestions from the overview or the FAQ banner. Confirm that suggestions are ordered by conversation count. 3. Switch assistants without leaving the page. Confirm that the previous results clear and the new assistant results load. 4. Search for suggestions and move between pages. Change the search or page again before the first request finishes, and confirm that the latest request controls the results and loading state. 5. Open a suggestion and review its source conversations. 6. Make the source conversation request fail. Confirm that the dialog keeps the error visible and that Retry loads the sources. 7. Sign in as an agent. Confirm that you can read suggestions and source conversations you can access, but cannot edit, approve, or dismiss suggestions. 8. Sign in as an administrator. Edit and save a suggestion, approve one suggestion, and dismiss another. 9. Confirm that the approved suggestion appears in the assistant FAQ list. 10. Open the old pending FAQ URL and confirm that it redirects to FAQ suggestions. ## What changed 1. Added the FAQ suggestion list, cards, search, pagination, and empty state. 2. Added a review dialog with source conversation links, a clear error message, and a Retry button. 3. Added edit, approve, and dismiss actions for administrators. 4. Removed the old pending FAQ status, count, page, and bulk approval action. 5. Updated the Captain overview and FAQ banner to use open suggestion counts and link to FAQ suggestions. 6. Made each FAQ page load data for the selected assistant and ignore results from older requests. 7. Kept the old pending FAQ URL as a redirect so saved links continue to work. --------- Co-authored-by: Sony Mathew <sony@chatwoot.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com>
23 lines
483 B
JavaScript
23 lines
483 B
JavaScript
/* global axios */
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import ApiClient from '../ApiClient';
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class CaptainResponses extends ApiClient {
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constructor() {
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super('captain/assistant_responses', { accountScoped: true });
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}
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get({ page = 1, search, assistantId, documentId, signal } = {}) {
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return axios.get(this.url, {
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params: {
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page,
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search,
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assistant_id: assistantId,
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document_id: documentId,
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},
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signal,
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});
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}
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}
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export default new CaptainResponses();
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