This PR fixes TikTok attachment send failures and adds a capability-based guard so attachments are only enabled for conversations that support media sending. - Fixed TikTok media upload request formatting so TikTok accepts image uploads reliably. - Added TikTok capability check (IMAGE_SEND) during conversation creation. - Stored capability in conversation.additional_attributes.tiktok_capabilities. - Updated reply composer UI to disable/hide attachment upload for TikTok conversations where image_send is false. Fixes https://linear.app/chatwoot/issue/CW-6532/enable-attachments-based-on-the-conversation-capability and https://linear.app/chatwoot/issue/CW-6996/unable-to-send-image-attachments-to-tiktok-customer-400-parsing-error --------- Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com> Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
65 lines
2.2 KiB
Ruby
65 lines
2.2 KiB
Ruby
class Tiktok::SendOnTiktokService < Base::SendOnChannelService
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SUPPORTED_IMAGE_CONTENT_TYPES = %w[image/jpeg image/png].freeze
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MAX_IMAGE_SIZE = 3.megabytes
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private
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def channel_class
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Channel::Tiktok
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end
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def perform_reply
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validate_message_support!
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message_id = send_message
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message.update!(source_id: message_id)
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Messages::StatusUpdateService.new(message, 'delivered').perform
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rescue StandardError => e
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Rails.logger.error "Failed to send Tiktok message: #{e.message}"
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Messages::StatusUpdateService.new(message, 'failed', e.message).perform
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end
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def validate_message_support!
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return unless message.attachments.any?
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raise 'Sending attachments with text is not supported on TikTok.' if message.outgoing_content.present?
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raise 'Sending multiple attachments in a single TikTok message is not supported.' unless message.attachments.one?
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validate_attachment_support!(message.attachments.first)
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end
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def validate_attachment_support!(attachment)
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raise 'Sending image attachments is not supported for this TikTok conversation.' unless image_send_capable?
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raise 'Only image attachments are supported on TikTok.' unless attachment.image?
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raise 'TikTok supports only JPG and PNG images.' unless SUPPORTED_IMAGE_CONTENT_TYPES.include?(attachment.file.content_type)
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raise 'TikTok image attachments must be smaller than 3 MB.' if attachment.file.byte_size > MAX_IMAGE_SIZE
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end
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def image_send_capable?
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message.conversation.additional_attributes.dig('tiktok_capabilities', 'image_send') != false
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end
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def send_message
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tt_conversation_id = message.conversation[:additional_attributes]['conversation_id']
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tt_referenced_message_id = message.content_attributes['in_reply_to_external_id']
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if message.attachments.any?
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tiktok_client.send_media_message(tt_conversation_id, message.attachments.first)
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else
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tiktok_client.send_text_message(tt_conversation_id, message.outgoing_content, referenced_message_id: tt_referenced_message_id)
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end
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end
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def tiktok_client
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@tiktok_client ||= Tiktok::Client.new(business_id: channel.business_id, access_token: channel.validated_access_token)
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end
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def inbox
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@inbox ||= message.inbox
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end
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def channel
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@channel ||= inbox.channel
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end
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end
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