add missing base code

2026-01-08 22:47:59 +07:00
parent c35fa52117
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--- a/.github/SUPPORT.md
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+# Support
+
+## 🆘 Getting Help
+
+We're here to help you get the most out of ALwrity! Here are the best ways to get support:
+
+### 📚 Documentation
+- **[Main Documentation](https://github.com/AJaySi/ALwrity/wiki)** - Comprehensive guides and tutorials
+- **[API Documentation](https://github.com/AJaySi/ALwrity/wiki/API-Documentation)** - Complete API reference
+- **[Setup Guide](https://github.com/AJaySi/ALwrity/wiki/Setup-Guide)** - Installation and configuration
+- **[User Guide](https://github.com/AJaySi/ALwrity/wiki/User-Guide)** - How to use ALwrity features
+- **[GSC Integration Guide](GSC_INTEGRATION_README.md)** - Google Search Console setup
+- **[Alpha Subscription Guide](backend/ALPHA_SUBSCRIPTION_IMPLEMENTATION_PLAN.md)** - Subscription system
+
+### 💬 Community Support
+- **[GitHub Discussions](https://github.com/AJaySi/ALwrity/discussions)** - Ask questions and share ideas
+- **[GitHub Issues](https://github.com/AJaySi/ALwrity/issues)** - Report bugs and request features
+- **[Discord Community](https://discord.gg/alwrity)** - Real-time chat and support (coming soon)
+
+### 🐛 Bug Reports
+If you encounter a bug:
+1. Check existing [issues](https://github.com/AJaySi/ALwrity/issues) first
+2. Use our [bug report template](https://github.com/AJaySi/ALwrity/issues/new?template=bug_report.md)
+3. Include detailed steps to reproduce the issue
+4. Provide error logs and screenshots when possible
+
+### ✨ Feature Requests
+Have an idea for a new feature?
+1. Check existing [feature requests](https://github.com/AJaySi/ALwrity/issues?q=is%3Aissue+is%3Aopen+label%3Aenhancement)
+2. Use our [feature request template](https://github.com/AJaySi/ALwrity/issues/new?template=feature_request.md)
+3. Provide detailed use cases and mockups if possible
+
+## 🚀 Quick Start
+
+### Installation
+```bash
+# Clone the repository
+git clone https://github.com/AJaySi/ALwrity.git
+cd ALwrity
+
+# Backend setup
+cd backend
+pip install -r requirements.txt
+python start_alwrity_backend.py
+
+# Frontend setup (in a new terminal)
+cd frontend
+npm install
+npm start
+```
+
+### Common Issues
+
+#### Backend Won't Start
+- Check Python version (3.10+ required)
+- Verify all dependencies are installed: `pip install -r requirements.txt`
+- Check if port 8000 is available
+- Review error logs in the terminal
+
+#### Frontend Build Errors
+- Check Node.js version (18+ required)
+- Clear node_modules and reinstall: `rm -rf node_modules && npm install`
+- Check for TypeScript errors: `npm run type-check`
+
+#### API Connection Issues
+- Verify backend is running on http://localhost:8000
+- Check CORS settings in backend configuration
+- Ensure API keys are properly configured
+
+## 🔧 Troubleshooting
+
+### Performance Issues
+- **System Resources**: Check CPU, RAM usage during content generation
+- **Database**: Review query performance, check for slow queries
+- **API Rate Limits**: Monitor AI service rate limits (Gemini, OpenAI, etc.)
+- **Browser**: Clear cache, cookies, and local storage
+- **Network**: Check internet connectivity and API endpoint accessibility
+
+### Authentication Problems
+- **API Keys**: Verify all AI service API keys are correct and active
+- **Environment Variables**: Check `.env` files are properly configured
+- **Token Expiration**: Refresh authentication tokens if expired
+- **Browser Storage**: Clear browser storage and try again
+- **CORS Issues**: Check backend CORS configuration
+
+### Content Generation Issues
+- **AI Service Keys**: Verify Gemini, OpenAI, Anthropic API keys
+- **Rate Limits**: Check if you've exceeded API rate limits
+- **Content Quality**: Review prompt engineering and content validation
+- **Error Logs**: Check backend logs for detailed error messages
+- **API Credits**: Ensure sufficient credits for AI services
+
+### ALwrity-Specific Issues
+- **Onboarding**: Check if all required steps are completed
+- **SEO Analysis**: Verify Google Search Console integration
+- **Subscription Limits**: Check if you've exceeded usage limits
+- **Database**: Ensure database is properly initialized
+- **File Permissions**: Check file permissions for uploads and cache
+
+## 📞 Contact Information
+
+### Primary Support
+- **GitHub Issues**: [Create an issue](https://github.com/AJaySi/ALwrity/issues/new)
+- **GitHub Discussions**: [Join the discussion](https://github.com/AJaySi/ALwrity/discussions)
+- **Email**: [support@alwrity.com](mailto:support@alwrity.com)
+
+### Development Team
+- **Lead Developer**: [@AJaySi](https://github.com/AJaySi)
+- **Contributors**: [@uniqueumesh](https://github.com/uniqueumesh), [@DikshaDisciplines](https://github.com/DikshaDisciplines)
+
+## 🕒 Response Times
+
+- **Critical Issues**: 24 hours
+- **Bug Reports**: 2-3 business days
+- **Feature Requests**: 1 week
+- **General Questions**: 3-5 business days
+
+## 📖 Additional Resources
+
+### Learning Materials
+- **[Video Tutorials](https://youtube.com/alwrity)** - Step-by-step video guides
+- **[Blog Posts](https://blog.alwrity.com)** - Tips, tricks, and best practices
+- **[Case Studies](https://github.com/AJaySi/ALwrity/wiki/Case-Studies)** - Real-world usage examples
+
+### Community
+- **[Contributing Guide](CONTRIBUTING.md)** - How to contribute to ALwrity
+- **[Code of Conduct](CODE_OF_CONDUCT.md)** - Community guidelines
+- **[Roadmap](https://github.com/AJaySi/ALwrity/wiki/Roadmap)** - Upcoming features and improvements
+
+## 🎯 Pro Tips
+
+1. **Join our community** - Get help faster and share your experiences
+2. **Search before asking** - Many questions have already been answered
+3. **Provide context** - Include relevant details when asking for help
+4. **Be patient** - We're a small team working hard to help everyone
+5. **Contribute back** - Help others by sharing your solutions
+
+---
+
+**We're here to help you succeed with ALwrity!** 🚀