kunthawat/moreminimore-chat

M2 self-improving analytics + OSS chatbot #1

Merged

kunthawat merged 3 commits from feature/m2-analytics-oss-chatbot into develop

2026-08-25 16:12:59 +07:00

Author	SHA1	Message	Date
Moreminimore	fb55e08a9f	docs: session engineering log + handoff for M2 + OSS chatbot Some checks failed Auto-assign PR to Author / auto-assign (pull_request) Has been cancelled Details Deploy Check / Check Deployment (pull_request) Has been cancelled Details Frontend Lint & Test / test (pull_request) Has been cancelled Details Log Lines Percentage Check / log_lines_check (pull_request) Has been cancelled Details Run Chatwoot CE spec / lint-backend (pull_request) Has been cancelled Details Run Chatwoot CE spec / security-scan (pull_request) Has been cancelled Details Run Chatwoot CE spec / lint-frontend (pull_request) Has been cancelled Details Run Chatwoot CE spec / frontend-tests (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (0, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (1, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (10, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (11, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (12, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (13, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (14, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (15, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (2, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (3, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (4, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (5, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (6, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (7, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (8, 16) (pull_request) Has been cancelled Details Run Chatwoot CE spec / backend-tests (9, 16) (pull_request) Has been cancelled Details Run MFA Tests / test (pull_request) Has been cancelled Details Run Size Limit Check / test (pull_request) Has been cancelled Details Test Docker Build / test-build (linux/amd64, ubuntu-latest) (pull_request) Has been cancelled Details Test Docker Build / test-build (linux/arm64, ubuntu-22.04-arm) (pull_request) Has been cancelled Details Lint PR / Validate PR title (pull_request_target) Has been cancelled Details	2026-08-25 16:09:53 +07:00
Moreminimore	2495239187	feat(chatbot): OSS self-contained guardrail + knowledge-base chatbot Built-in AI chatbot (no EE, uses Llm::Resolver) that answers in-scope chats from a knowledge base and hands off to a human when needed. Selected per inbox via an Integrations::Hook with app_id 'chatbot'. - Integrations::Chatbot::ProcessorService (mirrors Dialogflow/Captain) wired via HookListener + HookJob + apps.yml(chatbot, inbox) - Chatbot::DecisionService: 1-call default ({in_scope/refuse/handoff}), 2-call option; thread-safe prompt threading - Chatbot::KnowledgeRetriever: keyword top-k over KB (+ embedding reserved) - KnowledgeBaseFaq + import service (md per-heading + front-matter tags) - Chatbot::ConfigService + admin chatbot_config endpoint - refs off-topic (e.g. fortune-telling); handoff = bot_handoff! (pending->open)	2026-08-25 16:09:47 +07:00
Moreminimore	b86b0c59f6	feat(analytics): M2 self-improving chatbot analytics Daily LLM classification of every chat (topics + product tags + deal won/lost/undecided) aggregated into immutable daily metrics, with a filterable admin report dashboard, product-catalog import (text/CSV/XLSX), weekly persona summary, and an approval flow (LINE -> Telegram -> webhook) for applying persona recommendations. - Llm::AnalyticsClassifier: per-account openai -> Captain fallback cascade - AccountDailyProcessor + Conversation/CustomerDailyMetric aggregation - ReportService + DrilldownService (summary + deep filterable drilldown) - AnalyticsReports.vue + productCatalog import UI (admin-only) - WeeklyPersonaEvaluator + PersonaApprovalService (LINE/Telegram/webhook) - Weekly cron (Mon 10:00) + daily cron (02:30)	2026-08-25 15:56:11 +07:00