5.6 KiB
5.6 KiB
Support
🆘 Getting Help
We're here to help you get the most out of ALwrity! Here are the best ways to get support:
📚 Documentation
- Main Documentation - Comprehensive guides and tutorials
- API Documentation - Complete API reference
- Setup Guide - Installation and configuration
- User Guide - How to use ALwrity features
- GSC Integration Guide - Google Search Console setup
- Alpha Subscription Guide - Subscription system
💬 Community Support
- GitHub Discussions - Ask questions and share ideas
- GitHub Issues - Report bugs and request features
- Discord Community - Real-time chat and support (coming soon)
🐛 Bug Reports
If you encounter a bug:
- Check existing issues first
- Use our bug report template
- Include detailed steps to reproduce the issue
- Provide error logs and screenshots when possible
✨ Feature Requests
Have an idea for a new feature?
- Check existing feature requests
- Use our feature request template
- Provide detailed use cases and mockups if possible
🚀 Quick Start
Installation
# Clone the repository
git clone https://github.com/AJaySi/ALwrity.git
cd ALwrity
# Backend setup
cd backend
pip install -r requirements.txt
python start_alwrity_backend.py
# Frontend setup (in a new terminal)
cd frontend
npm install
npm start
Common Issues
Backend Won't Start
- Check Python version (3.10+ required)
- Verify all dependencies are installed:
pip install -r requirements.txt - Check if port 8000 is available
- Review error logs in the terminal
Frontend Build Errors
- Check Node.js version (18+ required)
- Clear node_modules and reinstall:
rm -rf node_modules && npm install - Check for TypeScript errors:
npm run type-check
API Connection Issues
- Verify backend is running on http://localhost:8000
- Check CORS settings in backend configuration
- Ensure API keys are properly configured
🔧 Troubleshooting
Performance Issues
- System Resources: Check CPU, RAM usage during content generation
- Database: Review query performance, check for slow queries
- API Rate Limits: Monitor AI service rate limits (Gemini, OpenAI, etc.)
- Browser: Clear cache, cookies, and local storage
- Network: Check internet connectivity and API endpoint accessibility
Authentication Problems
- API Keys: Verify all AI service API keys are correct and active
- Environment Variables: Check
.envfiles are properly configured - Token Expiration: Refresh authentication tokens if expired
- Browser Storage: Clear browser storage and try again
- CORS Issues: Check backend CORS configuration
Content Generation Issues
- AI Service Keys: Verify Gemini, OpenAI, Anthropic API keys
- Rate Limits: Check if you've exceeded API rate limits
- Content Quality: Review prompt engineering and content validation
- Error Logs: Check backend logs for detailed error messages
- API Credits: Ensure sufficient credits for AI services
ALwrity-Specific Issues
- Onboarding: Check if all required steps are completed
- SEO Analysis: Verify Google Search Console integration
- Subscription Limits: Check if you've exceeded usage limits
- Database: Ensure database is properly initialized
- File Permissions: Check file permissions for uploads and cache
📞 Contact Information
Primary Support
- GitHub Issues: Create an issue
- GitHub Discussions: Join the discussion
- Email: support@alwrity.com
Development Team
- Lead Developer: @AJaySi
- Contributors: @uniqueumesh, @DikshaDisciplines
🕒 Response Times
- Critical Issues: 24 hours
- Bug Reports: 2-3 business days
- Feature Requests: 1 week
- General Questions: 3-5 business days
📖 Additional Resources
Learning Materials
- Video Tutorials - Step-by-step video guides
- Blog Posts - Tips, tricks, and best practices
- Case Studies - Real-world usage examples
Community
- Contributing Guide - How to contribute to ALwrity
- Code of Conduct - Community guidelines
- Roadmap - Upcoming features and improvements
🎯 Pro Tips
- Join our community - Get help faster and share your experiences
- Search before asking - Many questions have already been answered
- Provide context - Include relevant details when asking for help
- Be patient - We're a small team working hard to help everyone
- Contribute back - Help others by sharing your solutions
We're here to help you succeed with ALwrity! 🚀